On-Line Return Policy and Conditions of use Policy:
Wilkins RV would like to ensure the highest level of satisfaction for our customers. If you need to return or exchange an item, our Parts department will guide you through the returns process and provide you with a Return Authorization Number and a printable return shipping label. Note that returns or exchanges are allowed only with a Return Authorization Number. We accept returns for refund or exchanges on merchandise other than sale or special order items within ninety days of purchase if:
- The item has never been opened
- The item has never been used
- The item has a manufacturer’s defect
- We shipped the wrong merchandise
- The wrong product was ordered (exchanges only)
- The item has not been damaged or soiled
- The item being returned or exchanged is accompanied by a receipt.
Wilkins RV reserves the right to refuse exchange or refund if any of the above conditions have not been met.
Shipping is not refundable on returns or exchanges. We do however cover return shipping costs on items which were shipped incorrectly as a result of our error.
Conditions of use: Welcome to the Wilkins RV Website. This service is provided to you subject to the following conditions. If you visit or shop at the Wilkins RV site, you accept these conditions. Please read them carefully.
When you visit the Wilkins RV website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. The Wilkins RV reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
The Wilkins RV website attempts to be as accurate as possible. However, the Wilkins RV website does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or errorfree. If a product offered by the Wilkins RV website itself is not as described, please contact us immediately.